Using story to help your customers relate to your service, product, and brand.
But it’s not always the story you expect!
While a brand story about you matters, it’s not the most important one. A customer must be intrigued before they’ll want to know why they should know, like, and trust you.
The trick is getting them to that point.
That’s when using THEIR story, with your brand in it, will really capture their attention.
Illustrate a pain point or a need in your customer’s life…and share how your brand addresses it.
Our Most Popular Services
Our most popular brand story services serve two purposes: illustrates your customer's lifestyle and values, and how your brand, service, or people could fit so nicely into it to solve their problem, want, or need, and share with your customer the values, mission, vision, and raison d'etre of your brand itself.
Who you are and why you do what you do.
A 1 to 2 minute short video story with a single focused message, for small businesses just getting going with their video storytelling
How do we do this?
Two Shooters Who Care
A video is complicated to make. While our team for these shoots is light and fast, two shooters are needed to handle all the things, and capture complementary footage.
To make your video as effective as possible we pay attention to the big picture and little details, from the audio, the composition, what’s in the frame, the lighting, and ensuring that everyone is comfortable on set.
2.75h Shoot
Ideal for a solopreneur, or a short message about or from your founder, with the possibility of a second short interview from staff or a client.
In 2.75h we can capture
- 1-2 interviews
- 1.25h of supporting footage (B-Roll) – the shots that make the words come to life.
20h of Video Editing
Sync audio, review footage, selecting music, edit rough cut put to music, incorporate titles, revisions, colour grading, and audio cleanup – it all takes time. We make sure to do this well.
Deliverable
What you get:
- 1-2m Short Story Edit
- 45s teaser
- Up to five (5) 10-15s focused messages
The who, what and why of your businessAnd why your customer should care
A 2 to 4 minute video story that can say quite a bit more than our Mini, and provide more content for on-going use and repurposing
How do we do this?
Two Shooters Who Care
A video is complicated to make. While our team for these shoots is light and fast, two shooters at minimum are needed to handle all the things, and capture complementary footage. At times we will add an audio technician to the mix – bad sound will ruin any great story.
To make your video as effective as possible we pay attention to the big picture and little details, from the audio, the composition, what’s in the frame, the lighting, and ensuring that everyone is comfortable on set.
4.25h Shoot
Ideal for a business that wants to share a bit more than is possible in a Mini, with different points of view touching on more possible subjects that tell your company’s story.
In 4.25h we can capture
- 2-4 interviews
- 1.75h of supporting footage (B-Roll) – the shots that make the words come to life.
26h of Video Editing
Sync audio, review footage, selecting music, edit rough cut put to music, incorporate titles, revisions, colour grading, and audio cleanup – it all takes time. We make sure to do this well.
Deliverable
What you get:
- 1x 2-5m Brand Story
- 1x 60s teaser
- 2x 30s single message edits with b-roll
- Up to eight (8)x 10-15s focused messages without b-roll
Make your client’s story into your story
A 2 to 4 minute video story that will help your client see your service solving their problems, by relating it to your past successes like theirs
How do we do this?
Two Shooters Who Care
A video is complicated to make. While our team for these shoots is light and fast, two shooters at minimum are needed to handle all the things, and capture complementary footage. At times we will add an audio technician to the mix – bad sound will ruin any great story.
To make your video as effective as possible we pay attention to the big picture and little details, from the audio, the composition, what’s in the frame, the lighting, and ensuring that everyone is comfortable on set.
4.25h Shoot
Ideal for a business that wants to share a bit more than is possible in a Mini, with different points of view touching on more possible subjects that tell your company’s story.
In 4.25h we can capture
- 2-4 interviews
- 1.75h of supporting footage (B-Roll) – the shots that make the words come to life.
26h of Video Editing
Sync audio, review footage, selecting music, edit rough cut put to music, incorporate titles, revisions, colour grading, and audio cleanup – it all takes time. We make sure to do this well.
Deliverable
What you get:
- 1x 2-5m Brand Story
- 1x 60s teaser
- 2x 30s single message edits with b-roll
- Up to eight (8)x 10-15s focused messages without b-roll
Attract the right people
A 2 to 4 minute video story that will help your prospects understand your culture and brand so you can attract and excite the right kind of prospects.
How do we do this?
Two Shooters Who Care
A video is complicated to make. While our team for these shoots is light and fast, two shooters at minimum are needed to handle all the things, and capture complementary footage. At times we will add an audio technician to the mix – bad sound will ruin any great story.
To make your video as effective as possible we pay attention to the big picture and little details, from the audio, the composition, what’s in the frame, the lighting, and ensuring that everyone is comfortable on set.
4.25h Shoot
Ideal for a business that wants to share a bit more than is possible in a Mini, with different points of view touching on more possible subjects that tell your company’s story.
In 4.25h we can capture
- 2-4 interviews
- 1.75h of supporting footage (B-Roll) – the shots that make the words come to life.
26h of Video Editing
Sync audio, review footage, selecting music, edit rough cut put to music, incorporate titles, revisions, colour grading, and audio cleanup – it all takes time. We make sure to do this well.
Deliverable
What you get:
- 1x 2-5m Brand Story
- 1x 60s teaser
- 2x 30s single message edits with b-roll
- Up to eight (8)x 10-15s focused messages without b-roll
Lots of Content To Use In Many Ways
A 3 to 7 minute video story + many more shorts that deeply and richly into the story that matters to you, your customer, or your team.
How do we do this?
Two Shooters Who Care
A video is complicated to make. While our team for these shoots is light and fast, two shooters at minimum are needed to handle all the things, and capture complementary footage. At times we will add an audio technician to the mix – bad sound will ruin any great story.
To make your video as effective as possible we pay attention to the big picture and little details, from the audio, the composition, what’s in the frame, the lighting, and ensuring that everyone is comfortable on set.
10h Shoot
Ideal for a business that wants to create a rich story that will genuinely relate to their target clients in more ways than one. You could capture content for:
- About Us
- About The Client
- Recruitment or Culture
In 10 h we can capture
- 3-6 interviews
- 4-6h of supporting footage (B-Roll) – the shots that make the words come to life.
42h of Video Editing
Sync audio, review footage, selecting music, edit rough cut put to music, incorporate titles, revisions, colour grading, and audio cleanup – it all takes time. We make sure to do this well.
Deliverable
What you get:
- 1x 3-7m Comprehensive Brand Story with About You, About Your Client, and Company Culture
- 2x 1-2m About us and Company Culture videos
- 4x 30s single message edits with b-roll
- Up to 15 (15)x 10-15s focused messages without b-roll
Naturally Including…
Our clients love the things we do just because

Working Together To Bring Your Vision To Life
The story is yours, not ours. With our ‘can-do’ attitude, we do our best to make your vision and story come to life, so that the final product is a reflection of YOUR values and story, not our preconceived notions.
How is collaboration built into any of our projects? Click on the link below to download our Brand Story Process to find out.

Devil’s in the Details
We know what our clients need, and those are the things that they generally like about us. What are they?
- Listeners
- People who seek to understand to make sure the final product hits the mark
- Communicators
- Responsive and positive communications that keep moving the process forward in an enjoyable way
- Professionals
- So that they can accomplish their goals, a team with a commitment to delivering what they expect, on time and on spec
- Attention to detail
- Using tools, processes, and collaboration with those to catch all the little things that can result in a higher impact deliverable.
So many little things make the difference between a good or great experience.

Easy-Breezy Lemon Squeezy
Our clients want natural, beautiful, genuine, AND professional-looking videos. This is not easy to do!
Our amazingly fun and skilled crew will guide you and help you relax for your 15m of fame, to get to the bottom of the story. We become your friends with cameras.
We take our work, but not ourselves, seriously!
Our clients love that they can count on us when they need us. And sometimes that is on short notice, or with particular requests that only a diverse team with varied backgrounds and talents can handle.
With in-house shooters, producers, editors, administrators, and other subcontractors as needed, as well as the systems to manage it all smoothly, we can handle most things that are asked of us when our clients need them.
We are also allied with a group of marketing professionals that we know can handle most of our clients’ marketing needs.
Being on camera can be hard, and with no guarantees for success.
17+ years helping people be at ease in front of our lenses to share their stories, and a network of marketing professionals to rely on, makes it possible, and worth it.
We collaborate with you.
We want to tell your story your way, not ours.
Collaborative Video Packages
Lots of Videos
You probably like to get the best bang for your buck. That’s what we want for you!
Our Collaborative Video Packages help us help you target your content to address your needs, effectively and efficiently. The base packages include 1 full day of shooting with at least 2 shooters, and about 90h of video editing to produce an effective suite of video content.
Below are some suggested objectives for our Collaborative Video Packages.
Relate to your client with personal videos and educational sales content
A full day of on-location interviews to generate content to be used and reused in your sales and marketing processes.
What you get
Collaborative Planning
A shoot is only as good as the plan used to create it. We include about 4 hours of collaborative brainstorming along with your team to ensure that what we’re doing aligns with your needs, and to plan it out so everything runs smoothly.
Two Shooters Who Care
A video is complicated to make. While our team for these shoots is light and fast, two shooters are needed to handle all the things, and capture complementary footage.
To make your video as effective as possible we pay attention to the big picture and little details, from the audio, the composition, what’s in the frame, the lighting, and ensuring that everyone is comfortable on set.
90h of Video Editing
Sync audio, review footage, selecting music, edit rough cut put to music, incorporate titles, revisions, colour grading, and audio cleanup – it all takes time. We make sure to do this well.
Deliverable
Up to 23 video edits
Example Deliverable:
- 3x 1m Staff Bio Videos
- 3x 60-90s FAQ Videos
- 1x 1-2m About Us Video
- 3x 2m Explainer Videos
- 10x 10-20s Key Message Videos
- 3x 1-2m Company Culture Videos
Illustrate your product or service in action, solving your client’s problem.
A full day of on-location b-roll that will help illustrate to your client both how your product or service fits in your life, and/or your team at work.
How do we do this?
Collaborative Planning
A shoot is only as good as the plan used to create it. We include about 4 hours of collaborative brainstorming along with your team to ensure that what we’re doing aligns with your needs, and to plan it out so everything runs smoothly.
Two Shooters Who Care
A video is complicated to make. While our team for these shoots is light and fast, two shooters are needed to handle all the things, and capture complementary footage.
To make your video as effective as possible we pay attention to the big picture and little details, from the audio, the composition, what’s in the frame, the lighting, and ensuring that everyone is comfortable on set.
83.5h of Video Editing
Sync audio, review footage, selecting music, edit rough cut put to music, incorporate titles, revisions, colour grading, and audio cleanup – it all takes time. We make sure to do this well.
Deliverable
Up to 31 video edits
Example Deliverable:
- 3x 90s Highlight Reels with Text Overlay
- 5x 45s Highlight Reels (great for website banners)
- 24x 10-15s social media highlight reels, great for ongoing content, and digital ad campaigns.
Illustrate your product or service in action, solving your client’s problem AND tell them a bit more about your company
A full day of on-location interviews and b-roll that will help illustrate to your client both how your product or service fits in your life, and/or your team at work. Could include client testimonial case study interviews for even more impact.
How do we do this?
Collaborative Planning
A shoot is only as good as the plan used to create it. We include about 4 hours of collaborative brainstorming along with your team to ensure that what we’re doing aligns with your needs, and to plan it out so everything runs smoothly.
Two Shooters Who Care
A video is complicated to make. While our team for these shoots is light and fast, two shooters are needed to handle all the things, and capture complementary footage.
To make your video as effective as possible we pay attention to the big picture and little details, from the audio, the composition, what’s in the frame, the lighting, and ensuring that everyone is comfortable on set.
88h of Video Editing
Sync audio, review footage, selecting music, edit rough cut put to music, incorporate titles, revisions, colour grading, and audio cleanup – it all takes time. We make sure to do this well.
Deliverable
Up to 14 video edits
Example Deliverable:
- 1x 3m Brand Story Video
- 1x 1-2m Teaser
- 2x 30-60s social media short teasers
- 2x 1m Bio Videos
- 3x 45s Banner Videos
- 5x 10-20s Key Message Videos
1. Free Discovery Call
Share the details of your vision, target client, UVP, and make sure what we do is what you're looking for. Book one at our contact page.
2. No-Commitment Plans
Get some options you can choose from and/or modify to ensure we are aligned with your vision. Check out some sample work that's similar to what you might want.
3. Plan Review and Booking
Make sure there's a plan that works for you before your contract and retaining deposit, and then relax knowing you have guaranteed your photo and video team!
Gillian and Jean-Marc are a joy to work. They took our vision for our photos and marketing video and made it a reality! The first time we watched our video we were overcome with emotion that our passion and unique approach was communicated so clearly. They took the time to truly get to know us and then used their depth of knowledge and skills to put it all into action. You can trust them to get the job done right. We highly recommend Studio Lumen!
Shelley Hayes-MacDonald
Gillian and Jean-Marc are a joy to work. They took our vision for our photos and marketing video and made it a reality! The first time we watched our video we were overcome with emotion that our passion and unique approach was communicated so clearly. They took the time to truly get to know us and then used their depth of knowledge and skills to put it all into action. You can trust them to get the job done right. We highly recommend Studio Lumen!Shelley Hayes-MacDonald